![]() Once you verify that the new identity works fine, you can trash the old one (the one that says "Backed Up"). Your "active" identity will be called "Main Identity", and when you use the Microsoft Tool, the "old"one will be called "Main Identity (Backed up Date Time)". You'll find both databases via the path /Users/yourusername/Documents/Microsoft User Data/Office 2011 Identities. I read online that I should open the Windows Database Utility to repair the program, but when I hold alt, option, command.any function key while trying to. If not, then you should do some more research on the software that you are looking at.īy the way, when I use Microsoft's tool, the "old" database is actually backed up. ![]() ![]() Quit that software, and launch Outlook like normal. The tool will then proceed to rebuild that database. Click on that (if it's not already highlighted/selected), then click Rebuild. You'll then get the Microsoft Database Utility Screen, asking you to select an Identity (for myself, there is only one called "Main Identity"). ![]() Second, when you launch Outlook 2011, hold down the Option key. So, first make sure that you have a backup of your entire system. I have no experience with the software you mentioned, but I have Outlook 2011 on both of my Macs, and I rebuild the database once a week. This is one of the main upgrades from Office for Mac, in which the user had to manually rebuild the Office database.
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